|
|
|
|
|
|
|
Technology in Services: Creating Organizational Revolutions
|
By James Brian Quinn and Penny C. Paquette
Winter 1990
Reprint 3126
|
Volume 31, Number 2, pages 67-78, 12 pages
Primary Topic: Technology and Innovation
Secondary Topic: Leadership
SummarySome authors, and even some popular journals, have noted examples of the radical new organizational forms now emerging. This article illuminates the technological and services bases of these changes -- and examines how to manage them successfully. (Its companion article is "Technology in Services: Rethinking Strategic Focus" by J. B. Quinn, T.L. Doorley and P.C. Paquette; Sloan Management Review 31, no. 2 [1990]: 79-87.) Both articles build on the authors' earlier works published by Sloan Management Review, Scientific American, and the National Academy Press. |
|
|
Info
on pricing and academic discounts.
|
|
|