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A General Philosophy of Helping: Process Consultation
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By Edgar H. Schein
Spring 1990
Reprint 3136
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Volume 31, Number 3, pages 57-64, 8 pages
Primary Topic: Leadership
SummaryThe concept -- and the practice -- of process consultation is enormously influential among students of organizational behavior. In this paper, Professor Schein describes the process that he went through to develop the process consultation approach. He focuses particularly on three ideas: helping as a general human process; the choices that helpers must make, as well as the assumptions that various choices rest on; and the importance of training clients to become helpers themselves. |
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