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Whose Responsibility is IT Management?
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By Andrew C. Boynton, Gerry C. Jacobs and Robert W. Zmud
Summer 1992
Reprint 3343
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Volume 33, Number 4, pages 32-38, 7 pages
Primary Topic: Technology and Innovation
SummaryLine managers are increasingly assuming responsibility for planning, building, and running information systems that affect their operations. This is forcing organizations to evaluate how they allocate IT decision-making responsibilities. This paper describes a conceptual framework and an intervention process that can help firms devise and implement an effective IT management architecture. The authors illustrate their methods with real world examples. |
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