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Managing the Quality of Quantitative Analysis
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By Anirudh Dhebar
Winter 1993
Reprint 3426
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Volume 34, Number 2, pages 69-75, 7 pages
Primary Topic: Operations
Secondary Topic: Service and Quality
SummaryShouldn't quantitative analysis -- the results of which influence many managerial decisions -- be held to "total quality" and "zero defect" standards? The author suggests that managers become exacting consumers of quantitative analysis, demanding and creating the proper environment for a high-quality product without logical or methodological defects. He shows managers how they can become more effective users of analysis, he identifies the ingredients of a sound quantitative analysis methodology, and he recommends ways to improve the quality of analysis in organizations. |
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