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Patterned Chaos in Human Resource Management
By Lotte Bailyn
Winter 1993
Reprint 3427
Volume 34, Number 2, pages 77-83, 7 pages
Primary Topic: Human Resources
Secondary Topic: Leadership

Summary

Human resource professionals are often caught between organizational demands and employee concerns. To handle these competing pressures, they tend to develop elaborately structured and tightly controlled systems for managing people. Bailyn suggests a new approach: patterned chaos. As people and their needs differ, so should their work be organized in different ways. This article is based on a keynote address given to the Boston chapter of the Association of Part-time Professionals on 2 May 1992 in Needham, Massachusetts.

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