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Is Your CIO Adding Value?
By Michael Earl and David Feeny
Spring 1994
Reprint 3531
Volume 35, Number 3, pages 11-20, 10 pages
Primary Topic: Technology and Innovation
Secondary Topic: Human Resources

Summary

Chief information officers have the difficult job of running a function that uses a lot of resources but that offers little measurable evidence of its value. To make the information systems department an asset to their companies -- and to keep their jobs -- CIOs should think of their work as adding value in certain key areas. Accordingly, chief executive officers can take a number of steps to aid a CIO's efforts. This article, based on studies of information systems leaders in sixty organizations, presents a portrait of successful CIOs and the CEOs who support them.

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