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Downsizing the Company Without Downsizing Morale
By Aneil K. Mishra, Karen E. Mishra and Gretchen M. Spreitzer
Spring 2009
Reprint 50310
Volume 50, Number 3, pages 39-44, 6 pages
Primary Topic: Human Resources
Secondary Topic: Leadership

Summary

In their 1998 Sloan Management Review article Preserving Employee Morale During Downsizing, the authors maintained that strong organizations need to develop resilience so they could take advantage of new opportunities that arise during periods of economic retrenchment. They detailed four stages of downsizing programs: deciding to downsize, planning the program, making the announcement and implementing the program. In this sequel, the authors argue that downsizing programs aren't just about doing more with less. They also provide opportunities to build a sense of trust and empowerment between managers and employees, which can provide significant benefits going forward. In addition to examining the impacts downsizing has on surviving employees and how survivors can influence whether a program is successful, the article explores three new areas that the authors have come to recognize as important to the success of downsizing efforts: (1) how organizations must become more flexible, (2) how they must become more innovative and creative, and (3) how they must improve their communications with stakeholders who are increasingly skeptical of downsizing efforts.

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